Privacy Policy
Last Updated: June 25, 2026
Zambia Daily Mail respects your privacy and is committed to protecting any personal information you provide when using our website, ePaper, and mobile applications.
This Privacy Policy explains what information we collect, how we use it, and the choices available to you.
Information We Collect
Depending on how you use our services, we collect only the information necessary to provide our services, including:
- Your name (if you create an account)
- Your email address
- Your phone number (where provided)
- Login credentials
- Subscription information
- Information you provide when contacting us for support
We do not intentionally collect sensitive personal information. If you choose to share such details with us (for example, in a support message), we only use them to address your request and do not store them longer than necessary.
Information Collected Automatically
When you use our website or app, limited technical information is collected automatically, such as:
- Device type
- Browser type
- Operating system
- IP address
- Date and time of access
This information is used to improve security, maintain the service, and understand general usage trends.
How We Use Your Information
We use your information to:
- Provide access to our services
- Manage your account
- Process subscriptions where applicable
- Respond to enquiries
- Improve our website and mobile applications
- Maintain the security of our services
- Comply with legal obligations
We do not sell your personal information.
Sharing Information
We may share your information only when necessary:
- With trusted service providers that help us operate our services (such as hosting or email providers), who are only permitted to use your information to provide these services to us
- When required by law
- To protect our legal rights or the security of our users
Some of these service providers may process data outside Zambia. Where this happens, we take reasonable steps to ensure your information is handled securely.
Cookies
Our website may use cookies or similar technologies to improve your browsing experience and remember your preferences. You may disable cookies through your browser settings; however, some features may not function correctly.
Data Security
We use reasonable administrative, technical, and organizational measures, including encryption where appropriate, to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no Internet transmission or electronic storage system can be guaranteed to be completely secure.
We retain personal information only for as long as needed to provide our services or as required by law, after which it is deleted or anonymized.
Your Choices
You may:
- Update your account information at any time within the app
- Request access to, correction of, or deletion of your personal information by contacting us at the details below
- Delete your account at any time from within the app, or by contacting us if you need assistance
Third-Party Services
Our website or app may contain links to third-party websites or use third-party services. Those services have their own privacy policies, and Zambia Daily Mail is not responsible for their privacy practices.
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we become aware that personal information has been collected from a child in violation of applicable law, we will take reasonable steps to delete it.
Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.
Contact Us
If you have questions regarding this Privacy Policy, or wish to exercise any of the choices above, please contact:
Zambia Daily Mail
Email: enews@daily-mail.co.zm
Telephone: +260 211 227793
Mobile: +260 76 0662036